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Software and professional services for all camps

Camps, conference centers, risk management, IT services

CircuiTree’s holistic approach to helping camps and conference centers has allowed it to build technological solutions to just about every aspect of camping.

But just as importantly, it has amassed over 80 years of on-the-ground experience and knowledge along with best practices and expertise in working with insurance companies and mitigating risks without taking the fun out of camping. With so much to offer, how can we assist you?

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My camp has all different types of attendees. How flexible is your registration system?

We believe you will find CircuiTree's registration system the most advanced and flexible system available anywhere. CircuiTree can register individuals, couples, groups, and leaders, or any combination of these in separate or even the same event. Additionally, CircuiTree supports both anonymous and named attendees within any event.

CircuiTree offers dedicated web portals for parents of campers, adult attendees, and group leaders. CircuiTree doesn't try to force each of these unique attendee types into the same hole like other software systems. Instead, CircuiTree understands the unique needs of each type of event and treats the attendees appropriately.
 

My camp is unique. How can your software adjust to how I do business?

CircuiTree offers a number of flexible configuration options to adjust to your organization. You can configure your sessions, your cancellation policies, your fees, your roommate policies, and your housing rules, among other policies, in our Configuration Manager module. You can also make adjustments to the online registration process to include the steps and information you need. You also control the look and feel of all online tools so that they match your website’s brand.
 

Is CircuiTree compliant with the PCI Data Security Standard?

Yes. CircuiTree Solutions’ software and facilities (and thus all CircuiTree clients) are compliant with the PCI Data Security Standard. By utilizing a hosted service such as CircuiTree, the financial burden to comply and maintain compliance with the credit card industry’s security standards are shifted away from your operating costs.
 

Does CircuiTree provide different security levels for managers and front line workers?

Yes. CircuiTree employs a robust security privilege system, allowing users or groups of users to have varying security levels ranging from no access to full access. Sensitive information can be protected on a user or group basis. CircuiTree’s processes also recognize security levels so that front-line people like registrars can see that a rule is being enforced (like attempting to enroll without a deposit) while a registration supervisor can actually approve the registration by overriding the rule. Camp leadership and management can see special levels of information through protected reports and screens.
 

Where is my data stored and who owns it?

Each organization always owns their data and can export it from the CircuiTree software at any time. Customer data is stored in two redundant, highly secure data centers located in central United States. CircuiTree takes data storage seriously, providing real-time redundancy and making data loss a thing of the past. Each customer receives CircuiTree's exclusive SLA (service level agreement) that provides a zero data loss guarantee and uptime of 99.9% backed by financial credits.
 

Is CircuiTree web-based or delivered as traditional software?

It’s a combination; in fact, we call it a hybrid solution delivering the best of both worlds. CircuiTree can be accessed worldwide from any Internet connection, yet averts the weaknesses of a web interface by giving users access to CircuiTree’s rich client interface as if it were a locally installed software application. This rich client interface can be enjoyed without having to upgrade computers or purchase new servers. A computer with an Internet connection is all that is needed to experience CircuiTree.
 

Does CircuiTree integrate with accounting software?

CircuiTree has a full-featured accounts receivable system built-in. This means it is not necessary to maintain a separate accounts receivable system or double-key information.

In addition, CircuiTree can integrate with virtually any general ledger accounting system. CircuiTree can be configured with your custom general ledger codes and will then create the appropriate GL entries to be imported into your system. The entries can also be printed in report format and entered into your accounting system as needed.

CircuiTree's accounting procedures follows GAP standards, ensuring a fully auditable system.
 

How can I save money with CircuiTree

CircuiTree is not just a registration system; it’s a complete camp management system built from the ground up with best-practices and efficiency as its primary goals. So not only do you save money through the reduction of processing paper enrollments, you save time and phone calls by placing information and capabilities on the website for your parents to use. That includes features like auto bill-pay, electronic statements, online registrations, online health forms, and roommate management. You also save time through automatic processes for housing, scheduling, contact management, and AR management.
 

How can I make money with CircuiTree?

CircuiTree offers a number of revenue-generating features. One-way e-mails allow the parent a fast and convenient way to contact their campers; you can then set the price of that service to the level that you think makes the most sense for your organization. CircuiTree also offers PhotoLink to quickly and efficiently organize and upload photos for display and sale on your website. CircuiTree also has an integrated inventory management system that lets you sell your merchandise both on-site and on the web. The new profits alone generated from these features typically far exceed the total cost of the CircuiTree software.
 

How does the electronic check process work?

In addition to credit cards, CircuiTree also accepts electronic checks online. There are many advantages to this including customer convenience and greatly reduced costs compared to credit cards. Electronic checks are very simple for the customer to use. They simply choose whether to pay with their checking or savings account and then make payments just as they would with a credit card. From a business standpoint, electronic checks are batched up and deposited daily just like paper checks, but without the hassle of shuffling paper. CircuiTree handles all the details; no other software or services are required.
 

Can I use my current credit card processor for online registrations?

Yes. CircuiTree gives you the option to stay with your current credit card processor or pick another one of your choice. CircuiTree has secured a special credit card discount rate which can be selected as well.
 

What hardware is needed to run CircuiTree

The CircuiTree software is accessible from anywhere in the world via the Internet. Because CircuiTree is hosted in multiple world-class data centers, you do not need to purchase any additional hardware or software. This saves your organization tens of thousands of dollars in additional costs.
 

How much does CircuiTree cost?

CircuiTree is very affordable and is designed and priced to appeal to camps with as little as 500 attendees per year up to camps with tens of thousands of attendees.

Our software is priced in two different models and you can choose which one is best for your organization. The first model is our "registration-based" model. With registration-based pricing, you only pay for those registrations you collect per month. Additionally, CircuiTree brings new revenue opportunities to your organization through photography and one-way emails. Under this option, the camp keeps the majority share of these revenue generating options.

The second model is our "sales-based" model.  With sales-based pricing, you pay a discounted flat fee per month which is based on the total number of registrations you expect to experience in a year.  This fee is often much less than with the registration-based model, and is often very attractive to new CircuiTree customers. In this model, CircuiTree also brings new revenue opportunities through photography and one-way emails. CircuiTree keeps a larger share of these revenue generating options in exchange for a much lower monthly fee.
 

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